Learning to solve problems within a pharmaceutical organization: Designing problem and story-based constructivist e-Learning environments
Gayle E. Shaw-Hones, Drexel University, United States
Drexel University . Awarded
This case study investigated how the instructional design of an e-Learning program facilitated the learning of problem-solving skills within a pharmaceutical company. This research focused on instructional design utilizing story, scenario and simulation to support the teaming of problem-solving skills for those providing medical review of materials used in the promotional of pharmaceutical products. A mixed methods approach was used to capture qualitative and quantitative data on the effectiveness of the instructional design from e-Learning program participants. Data collection included a single learner observation, a seventeen-question survey of forty-six participants and subsets of that group participating in four, 1-hour focus groups.
The participants responded favorably when asked about how well the instructional design of the e-Learning program supported their learning of problem-solving skills needed for their role in the promotional review process. Participants ranked the most helpful design elements as scenarios, then related cases, scenarios, and simulation ranked and finally story. Participants provided insights about (1) how the instructional design addressed time constraints and the learning of problem-solving skills, (2) a lack of available tools, (3) the validation of their own roles through role-based problem-solving, and (4) how the use of problem-solving activities "just scratched the surface on how tough this is.
Shaw-Hones, G.E. Learning to solve problems within a pharmaceutical organization: Designing problem and story-based constructivist e-Learning environments. Ph.D. thesis, Drexel University.
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